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This document provides enough information about the abilities and requirements of Voice over IP (VoIP) Monitor Server version 4.2 so you can effectively deploy the product. Included is information on how the VoIP Monitor Server monitors (sniffs) the network for VoIP packets, recommended network configurations, and examples using several common network configurations. Readers of this document should be knowledgeable of these requirements: • Cisco IP Contact Center (IPCC) • Computer Telephony Integration (CTI) Agent Desktop • Cisco Switches and LAN Switching The information in this document is based on the software and hardware versions below. • Cisco Agent Desktop 4.2 and later The information presented in this document was created from devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If you are working in a live network, ensure that you understand the potential impact of any command before using it. For more information on document conventions, refer to.

The VoIP Monitor Server enables the silent monitoring and recording features in Cisco Agent Desktop. It accomplishes this by sniffing network traffic to and from select IP phones, voice gateways, and/or the Cisco CallManager. If the server finds a packet going to, or coming from, a monitored device, the packet is sent to the receiver. If a supervisor is monitoring a call, the receiver is the supervisor's desktop, where the VoIP Client application decodes the voice stream and sends the output to the supervisor's computer sound card.

For recording, the receiver is the Recording and Statistics (RASCAL) server, that decodes the voice stream and saves the output as a.wav file. Otocheck 2 0 Keygen Download For Windows. The VoIP Monitor Server is able to do this by using the monitoring feature of certain Cisco Catalyst switches.

Dance Classics Gold Edition Blogspot Blogger more. This feature is called the Switched Port Analyzer (SPAN) on most Catalyst switches. Some Catalyst switches have the advanced feature called Remote SPAN (RSPAN). The monitoring feature allows the switch to copy the network traffic from one or more sources and copy it to a destination port.

Bengali Serial Sindoor Khela more. These sources can be ports and/or virtual LANs (VLANs). RSPAN allows the source ports to reside on remote switches.

The VoIP Monitor Server connects to the switch through the destination port. This allows the VoIP Monitor Server to see the voice traffic going to and coming from IP phones.